FAQ

Is my information safe?

Place your order with confidence from Angler Innovations. We do not sell your information; if you decline marketing, we will not contact you.  We use Shopify Payments so that you can have peace of mind about using your credit card with us. We never see your credit card numbers. Shopify handles all payments for us; we see only the order form sent to us through Shopify.  Payment options  through Shopify:

Visa, Mastercard, American Express, Discover

Apple Pay

Google Pay

Shop Pay (Shopify's version of stored payment/shipping info)

Pay Pal (after placing order, you will automatically be taken to Pay Pal log-in)

If you create a log-in to our website, your shipping information will be stored to make your next purchase faster.

Phone Orders:  we encourage you to place your orders online; however, we offer the option of calling Steve at (503) 341-0287.  With this option, we will ask for your full credit card information and charge the same shipping rates as if the order was placed online.

What about your return policy?

Items may be returned up to 15 days from the date the order was placed if the item is returned in original condition. Refunds, less postage, will be issued in the same form of payment as the purchase. Orders may be cancelled within 3 hours of placement if not already shipped.

What's your method of shipping?

All domestic orders will be sent by US Postal Service, priority flat rate, or first class. Any other shipping preferences must be handled via email.

How much is shipping?

Shipping rates vary greatly depending upon weight and postal zone.